Making a referral to our services

With Youth

Our open access With Youth service provides online support to children and young people experiencing mental ill health and/or emotional distress.

This is a countywide service available for any Hertfordshire resident aged 5-19, as well as parents, carers and professionals.

We provide:

  • One-to-One Support – Personalised sessions with a trained staff member to explore thoughts, feelings, and coping strategies.
  • Group Support – A safe space to connect with others, share experiences, and learn tools to support wellbeing.
  • Instant Access (IM) Support – Immediate online messaging support for quick advice or a listening ear.
  • Lumi Nova – An interactive, app-based programme designed to help children and young people manage anxiety through fun, game-like activities.

Any child or young person aged 5-18, parent/caregiver or professional in Herts can reach out and speak to us between 2pm and 10pm, Monday to Friday (excluding Bank Holidays) through our instant messaging platform. No referral is needed!

Alternatively, if you would like to complete a referral form for any of our support listed here, please complete our online referral form, or download it and send it back to the team at withyouth@hertfordshiremind.org

We can also take referrals by phone or face-to-face at one of our Wellbeing Centres. Please call us on 0208 189 8400 (Option 2).

 

With Youth Referral Form

Download Referral Form

Counselling

Our counselling service is fully-funded and provides counselling for children and young people who are aged between 5-19th birthday and registered with a Hertfordshire GP. Our counselling is provided through groups or 1:1 sessions, both in-person or online, depending on the child or young person’s needs and preferences. The most suitable option for the child or young person will be decided in collaboration at their assessment meeting.

If you have any questions regarding our counselling service, please email us at: cypcounselling@hertsmindnetwork.org or call us on 0208 189 8400 (Option 1).

Alternatively, if you would like to complete a referral form for any of our support listed here, please complete our online referral form, or download it and send it back to the team at cypcounselling@hertsmindnetwork.org 

 

Counselling Referral Form

Download Referral Form

Herts Haven Cafés 

No referral needed, simply drop-in during opening times.

For more information about the opening hours