About the service

Herts Haven Cafés are a free welcoming drop-in space for children and young people across Hertfordshire to access support for their emotional wellbeing.

If you are a young person seeking support, we’re here to help!

These cafés are safe spaces where young people can get the emotional wellbeing support they need.

Our main goal is to create a non-judgmental environment where young people feel comfortable sharing their concerns. We believe it’s important for individuals to have a space where they can freely express their thoughts and emotions without fear of judgment. That’s why our compassionate team are here to listen and support.

Our team of trained workers can provide practical help and emotional support to anyone who visits, with no referral required.

Practical help may include guidance on coping strategies, stress management techniques, and problem-solving skills. Our workers have the knowledge and resources to provide relevant information and tools to help young people navigate their mental health challenges. The cafés will also provide a safe space to access digital support including The Sandbox, and Lumi Nova, as well as talk through alternative services.

Emotional support is also a key focus of our cafés. Our team are trained to provide empathy, acknowledgment, and a safe space for young people to express their emotions. Through open and caring conversations, we aim to create a sense of belonging and connection.

Amazing staff and I love the setting and calming music.

No referral needed

Herts Haven Cafés are open to any young person in Hertfordshire between the ages of 10 and 18 without the need for a formal referral. Just pop in.

We believe in providing prompt support without unnecessary barriers. By removing referral requirements, we strive to reach as many young people as possible and address their emotional wellbeing needs in a timely and proactive way.

Our Cafés

We provide Herts Haven Cafés in Hemel Hempstead, Watford and Stevenage. Please use the buttons below to find out more about each one.

Locations and Opening Times

The cafes are open in Watford, Stevenage and Hemel Hempstead across the week. 

Day Time

Location

Monday

3.30PM – 8PM

Watford Palace Theatre, 20 Clarendon Road, Watford, WD17 1JZ

Tuesday

3:30PM – 8PM

Bowes Lyon Young People’s Centre, St George’s Way, Stevenage SG1 1XY

Wednesday

3:30PM – 8PM

Bowes Lyon Young People’s Centre, St George’s Way, Stevenage SG1 1XY

Thursday

3:30PM – 8PM

The Quaker Meeting House, 1 The Alleys, St.Mary’s Road, Hemel Hempstead, HP2 5ZB

Saturday

12PM – 5PM

Bowes Lyon Young People’s Centre, St George’s Way, Stevenage SG1 1XY

Saturday

12PM – 5PM

The Quaker Meeting House, 1 The Alleys, St.Mary’s Road, Hemel Hempstead, HP2 5ZB

You can come along on your own, or with a friend and/or family member.

Please note, drop-ins will be accepted 30 minutes prior to closing time to enable our staff to best support you. 

You can find out more about Herts Haven Cafes by contacting the team on 0208 189 8400 or email us at [email protected]