About the service
Our Herts Haven Café in Ware is a free welcoming drop-in space for children and young people to access support for their emotional wellbeing.
If you are a young person seeking support, we’re here to help!
Our main goal is to create a non-judgmental environment where young people feel comfortable sharing their concerns. We believe it’s important for individuals to have a space where they can freely express their thoughts and emotions without fear of judgment. That’s why our compassionate team are here to listen and support.
Our team of trained workers can provide practical help and emotional support to anyone who visits, with no referral required.
Practical help may include guidance on coping strategies, stress management techniques, and problem-solving skills. Our workers have the knowledge and resources to provide relevant information and tools to help young people navigate their mental health challenges. The café will also provide a safe space to access digital support including The Sandbox, and Lumi Nova, as well as talk through alternative services.
Emotional support is a key focus of our café. Our team is trained to provide empathy, acknowledgment, and a safe space for young people to express their emotions. Through open and caring conversations, we aim to create a sense of belonging and connection.
Amazing staff and I love the setting and calming music.
No referral needed
Herts Haven Café is open to any young person in Hertfordshire between the ages of 10 and 19 without the need for a formal referral. Just pop in.
We believe in providing prompt support without unnecessary barriers. By removing referral requirements, we strive to reach as many young people as possible and address their emotional wellbeing needs in a timely and proactive way.
Opening times
If you would like to talk to someone, please come along to one of our sessions. You can see our opening times below:
Day | Time | Location |
Wednesday | 3:30PM – 6.30PM | The Wellbeing Centre, The Warehouse, 14 New Road, Ware, Herts, SG12 7BS |

Access
We have a lovely café space in The Warehouse on New Road, Ware. It’s round the corner from Costa – as you come from the High Street look out for the big white building on the right.
The venue has disabled access and accessible toilets.
Parking
Kibes Lane North Car Park (SG12 7BS)
This car park is a two-minute walk to our Café.
Kibes Lane South Car Park (SG12 9HS)
This car park is a two-minute walk to our Café.
Contact us
You can find out more about Herts Haven Cafés by contacting the team on 0208 189 8400 or email us at cyp@hertsmindnetwork.org